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PRIVACY POLICY

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1. INTRODUCTION

Crown Power Energy Systems Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy is issued by the Crown Power Legal Department, which serves as the legal division for Crown Power Energy Systems Ltd. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, websites, and applications (collectively, the "Services").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. WHO WE ARE

Crown Power Legal Department acts as the legal division of Crown Power Energy Systems Ltd, a UK-based company registered in England and Wales under company number 16070400. The Legal Department represents, advises, and acts on behalf of Crown Power Energy Systems Ltd in all legal matters.

Data Controller Details:
Crown Power Energy Systems Ltd
VAT Registration Number: 480 0284 11
Email: ATTORNEYS@CROWNPOWERUK-LEGALS.CO.UK
Website: WWW.CROWNPOWERUK-LEGALS.CO.UK

3. INFORMATION WE COLLECT

We may collect and process the following categories of personal data:

3.1 Information You Provide to Us

  • Identity Data: Name, username, title, date of birth, and other identifiers

  • Contact Data: Billing address, delivery address, email address, and telephone numbers

  • Financial Data: Payment card details, bank account information

  • Transaction Data: Details about payments to and from you and other services you have purchased

  • Profile Data: Your username and password, purchases or orders, preferences, feedback, and survey responses

  • Communications Data: Your preferences in receiving marketing and communications

3.2 Information We Collect Automatically

  • Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform

  • Usage Data: Information about how you use our website, products, and services

  • Location Data: General location information derived from IP address

3.3 Information from Third Parties

We may receive personal data about you from various third parties, including:

  • Business partners

  • Sub-contractors in technical, payment, and delivery services

  • Advertising networks

  • Analytics providers

  • Search information providers

  • Credit reference agencies

4. LEGAL BASIS FOR PROCESSING

We will only process your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose

  • Contract: Where processing is necessary for the performance of a contract to which you are a party

  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject

  • Legitimate Interests: Where processing is necessary for the purposes of our legitimate interests, provided your interests and fundamental rights do not override those interests

5. HOW WE USE YOUR INFORMATION

We use your personal information for the following purposes:

  • To register you as a new customer

  • To process and deliver your orders

  • To manage payments, fees, and charges

  • To collect and recover money owed to us

  • To manage our relationship with you

  • To administer and protect our business and website

  • To deliver relevant content and advertisements

  • To measure the effectiveness of the advertising we serve

  • To make suggestions and recommendations about goods or services that may interest you

  • To comply with legal obligations

6. DATA SHARING

We may share your personal data with the following categories of recipients:

  • Service providers who provide IT and system administration services

  • Professional advisers including lawyers, bankers, auditors, and insurers

  • HM Revenue & Customs, regulators, and other authorities

  • Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. INTERNATIONAL TRANSFERS

We may transfer your personal data outside the UK to service providers operating abroad. When we do, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data

  • Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK

  • Where we use providers based in the US, we may transfer data to them if they are part of an approved data protection framework

8. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data

  • The potential risk of harm from unauthorized use or disclosure

  • The purposes for which we process your personal data

  • Whether we can achieve those purposes through other means

  • The applicable legal, regulatory, tax, accounting, or other requirements

10. YOUR LEGAL RIGHTS

Under the UK GDPR, you have the following rights:

  • Right to be informed about how we use your personal data

  • Right of access to your personal data

  • Right to rectification if your personal data is inaccurate or incomplete

  • Right to erasure (the "right to be forgotten")

  • Right to restrict processing of your personal data

  • Right to data portability to obtain and reuse your personal data

  • Right to object to processing based on legitimate interests, direct marketing, or for research/statistical purposes

  • Rights related to automated decision-making and profiling

To exercise your rights, please contact our Data Protection Officer at the contact details provided in Section 12.

11. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when browsing and allows us to improve our site.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For more information about the cookies we use, please see our Cookie Policy.

12. CONTACT US

For questions or concerns about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

Data Protection Officer
Crown Power Legal Department
Crown Power Energy Systems Ltd
Email: DPO@CROWNPOWERUK-LEGALS.CO.UK

13. COMPLAINTS

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify you of any significant changes by posting a notice on our website or sending you an email.

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Crown Power Energy Systems Ltd - Company No: 16070400

VAT Registration Number: 480 0284 11

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